VIP Membership Agreement

VIP gives access to all episodes of all series on Short and Chill for the plan period. Plans available (for example weekly or yearly), their price and billing period are shown clearly next to the payment button before you buy.

VIP renews automatically at the end of each period for the same period and price, and your payment method is charged at the start of each new period, until you cancel. The amount and frequency are shown before purchase and in your confirmation email.

You can cancel at any time online: My wallet → “Manage subscription”. Cancellation takes effect at the end of the paid period; VIP stays active until then. There is no refund for the unused part of a period, without prejudice to your statutory rights (including withdrawal within 14 days, see Right of Withdrawal).

If a renewal payment fails, the subscription shows as “past due” and our payment provider (Stripe) retries the payment on its own schedule. VIP stays available for 3 days after the end of the paid period; after that, VIP is paused until the payment succeeds. A payment collected later pays for the period it was due for, which starts at the end of the previous period (Stripe’s billing schedule does not move). After you cancel (section 3), no further attempts are made. If the payment still fails, VIP ends.

We will notify you by email at least 30 days before a price change takes effect. You can cancel before the next renewal; if you don’t, the new price applies from the next period.

VIP works in the market and language version where it was bought (VIP bought on Short and Chill applies to the Short and Chill catalogue).

In line with state automatic renewal laws (including the California Automatic Renewal Law, Cal. Bus. & Prof. Code §17600 et seq.): before purchase we clearly show that the plan renews automatically until cancelled, the renewal price, the billing frequency and how to cancel; we charge only with your affirmative consent at checkout; we send a confirmation including these terms and cancellation information; and you can cancel online at any time in My wallet without contacting support.