Terms of Service

The service is operated by GOTOIT sp. z o.o., ul. Słoneczna 9A, 55-080 Smolec, Poland, entered in the National Court Register (KRS) kept by the District Court for Wrocław-Fabryczna in Wrocław, 9th Commercial Division of the National Court Register under KRS 0001010915, VAT ID PL8961620558, REGON 524066068, share capital PLN 5,000 (“we”, “us”).

Contact: shortandchill@gotoit.pl. We reply in English.

• Service – the Short and Chill website and its players.
• User / you – anyone using the Service; a consumer is a natural person acting outside their trade or profession.
• Account – your account in the Service, including a guest account.
• Coins – an in-Service unit used to unlock episodes.
• VIP – a paid, auto-renewing plan giving access to all episodes for its duration.
• Digital content – coins, unlocked episodes and VIP.

Short and Chill is a streaming service for short video and audio series. Some episodes are free; the others can be unlocked with coins or watched with VIP. We show the episode price in coins in the unlock or purchase window, and for an automatic unlock in the unlock notice; auto-unlock is described in section 6.

To use the Service you need a current browser and an internet connection. We do not guarantee that every series stays in the catalogue forever.

• When you first buy or unlock something, a guest account is created automatically on your device.
• You can save the account with Google or with your email address. We recommend doing this right after purchase.
• On another device you can access your purchases only after saving the account or signing in with the email used at checkout. If you clear your browser data without saving the account, we may be unable to restore access.
• Keep your sign-in details to yourself. One account per person.

You must be at least 18 years old to make purchases, or have permission from a parent or legal guardian who accepts these Terms on your behalf. Some series may be unsuitable for younger viewers.

• Coins are a settlement unit inside the Service only. They have no cash value and cannot be exchanged for money.
• Coins cannot be transferred to another account.
• Coins do not expire as long as your account exists.
• Coins can only be used to unlock episodes.
• An unlocked episode stays available on your account for an unlimited time, as long as the Service offers that series.
• The price of an episode in coins is shown in the unlock or purchase window at every unlock that needs your confirmation, and for an automatic unlock in the unlock notice.
• Auto-unlock (on by default): when you have enough coins, the next paid episode of the same series is unlocked with your coins without another confirmation – from the first paid episode after you buy coins, with no earlier manual unlock – but only when you continue to the immediately following episode (when an episode ends, with “next” in the player, or in the app by swiping to the next episode). We show every such unlock straight away, with the coins used and your balance. Once a day you will see a window with our offers instead of an automatic unlock. An episode opened any other way (from the episode list, a link or a notification, or by skipping episodes) always needs your confirmation. Exception: if you buy coins in an episode’s window while the option is on, that episode is unlocked with them as soon as the purchase is paid.
• You can turn auto-unlock off at any time: in My wallet on the website, in Account in the app, in the unlock window, or with one tap on “Turn off” in the unlock notice. The setting applies to the device (on the website, to the browser). Turning it off does not reverse an unlock that has already happened.

VIP is governed by the VIP Membership Agreement, which forms part of these Terms.

Prices are shown in the currency displayed before purchase (USD on Short and Chill) and include taxes where applicable. Your bank may charge its own currency conversion fees.

Payments are processed by Stripe Payments Europe, Ltd., One Wilton Park, Wilton Place, Dublin 2, D02 FX04, Ireland (cards, Apple Pay, Google Pay, Link). We never receive your full card number. Details: Payment Policy.

• Your card is saved only if you tick “Save my card for one-tap top-ups”.
• By saving the card you authorise us to charge it each time you tap “Buy now” and, if you buy VIP, for each renewal under the Membership Agreement.
• You can remove a saved card at any time in My wallet.

The contract is concluded when you click the payment button (for example “Continue to payment” or “Buy now”) and the payment succeeds. After payment we send a confirmation to your email, on a durable medium, including these Terms’ version and the consents you gave. Please keep it.

Coins, unlocked episodes and VIP are digital content not supplied on a tangible medium. We supply them promptly after the contract is concluded.

• As a consumer you may withdraw from a distance contract (in particular a contract for the supply of coins or VIP) without giving any reason within 14 days of the day the contract was concluded.
• To withdraw, it is enough to send a withdrawal statement before that period expires, for example by email to shortandchill@gotoit.pl or by letter to GOTOIT sp. z o.o., ul. Słoneczna 9A, 55-080 Smolec, Poland. It helps to include your account email and the purchase date or order number. You may use the model withdrawal form set out in Annex 2 to the Polish Consumer Rights Act (its text is on the Right of Withdrawal page), but this is not mandatory.
• We refund all payments made under the contract without undue delay and no later than 14 days after receiving the withdrawal statement, using the same payment method the consumer used, unless the consumer agrees to another method that involves no costs for them.
• After withdrawal we may prevent further use of the digital content supplied under the contract – in particular by deducting the coins from that purchase from the account and ending VIP. A consumer who has not given the consent described in the next point does not bear any cost for digital content supplied before the withdrawal.
• The right of withdrawal does not apply (lapses) only where, in accordance with Article 38(1)(13) of the Polish Consumer Rights Act (Article 16(m) of Directive 2011/83/EU), we began supplying the digital content with the consumer’s express prior consent, the consumer was informed before performance began that they would lose the right of withdrawal once performance was completed and acknowledged this, and we gave the consumer confirmation of the contract on a durable medium. If the consumer has not given such consent, the right of withdrawal applies as described above.
• Regardless of this, you may cancel VIP at any time (VIP Membership Agreement, section 3) and delete your account (Account deletion).

We do not offer any voluntary money-back guarantee beyond the rights described here.

We are responsible for the conformity of digital content and services with the contract. If something does not work (for example an episode will not play after unlocking), write to shortandchill@gotoit.pl with your account email and order details. We will reply within 14 days. If the content is not in conformity, you may ask us to bring it into conformity and, where the law allows, to reduce the price or terminate the contract.

• If a payment is refunded or charged back, we remove the coins bought with it and the episodes unlocked with those coins, and end the related VIP.
• We may suspend or close an account in case of fraud, payment abuse, sharing access commercially or breaking the law, after informing you of the reason unless the law forbids it.

We aim to keep the Service available around the clock, but technical breaks and maintenance can happen. We try to schedule planned work at quiet times.

You can report content you believe is illegal by writing to shortandchill@gotoit.pl with the address of the content and an explanation. We review reports promptly, inform the reporting person of our decision and, if we remove content, explain why. Contact point under the Digital Services Act: shortandchill@gotoit.pl.

Polish law applies. If you are a consumer, this does not deprive you of the protection given by the mandatory rules of the country where you live (Art. 6(2) of the Rome I Regulation). The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply. You may bring claims before the courts of your place of residence. We are not obliged and do not undertake to use alternative dispute resolution (ADR) bodies.

We may change these Terms for important reasons (law, payment methods, new features). We will tell you at least 14 days in advance by email or in the Service. Changes do not affect contracts already concluded (for example coins already bought).

The change of 15 October 2026 (sections 3 and 6 – auto-unlock with coins) applies from 29 October 2026 to users who accepted an earlier version. From 27 October 2026 auto-unlock works from the first paid episode after you buy coins, with no earlier manual unlock (sections 3 and 6).

The change of 20 October 2026 (VIP Membership Agreement, section 4 – failed renewals) applies from 3 November 2026 to users who accepted an earlier version.

The change of 20 October 2026 to the right of withdrawal (sections 2 and 11 – coins, episodes and VIP as digital content, withdrawal by email or letter, when the right lapses; Payment Policy, section 5 – refunds; the Right of Withdrawal information) applies from 3 November 2026 to users who accepted an earlier version.